American Legend Homes has consistently achieved outstanding customer satisfaction from the time of the company’s inception and the company’s commitment to continuous improvement has never wavered. Building upon an already strong base, customer satisfaction continued to improve steadily through 2007, 2008 and 2009.
 
Buyer reaction to product- your homes, communities, designs etc. – is particularly strong. During the most recent survey period, 100% of your homeowners indicated that “Satisfaction with the Home” met or exceeded their expectation and the feedback is accompanied by continuous accolades- “love home”,  “great community”,  “superior design”, “great value for the $.” Your buyers were genuinely thrilled with the condition of the home as delivered and the product quality ratings are in the to 10% of our clients nationwide with literally none disappointed.
 
American Legend Homes has clearly done an outstanding job of meeting the housing and lifestyle needs of its customers and much of your success is a direct result of your focus on customer satisfaction. As a result over the past 2 years, an amazing 98% to 100% of customer indicated that they were satisfied with the company’s communication, teamwork, follow through and concern for them throughout the homebuilding experience.

We toured three separate builder’s model homes and quickly fell in love with the quality and beauty of American Legend Homes. Each room design was exactly what we were looking for. Their homes have lots of character with builtins, beautiful flooring and an abundance of windows. With three young children, a good neighborhood was also important to us. American Legend Homes’ representatives made the entire experience stress-free with their knowledge and accessibility. With American Legend, we still continue to receive the same prompt and helpful customer care we received from the very beginning.

Every promise made by American Legend Homes has been kept. We were promised a quality home, excellent service, and peace of mind. We love our home, our neighbors, and most of all, the sleep we get knowing we are right where we are supposed to be. Thank you American Legend!