|
|
|
|
|
|
|
|
Prior to and during the construction phase, Matt [Watkins, ALH construction manager] informed us of every step and fielded every question my wife could imagine. Matt also followed up by showing us the work that was performed at the various walk-throughs during construction. Matt greatly increased our understanding of the home and bolstered our sense of ownership through including us in its construction... We had a high expectation for American Legend Homes, and Matt exceeded those expectations! |
The Trants, McKinney, TX |
|
 |
I purchased an American Legend Home and had the pleasure to work with Lisa Smith (sales consultant) and Wren O'Neal (construction manager)... Not only was the home finished quickly but beautifully. Wren really took the time and looked at every detail with me. Every little thing I asked for he made happen. My daughter and I just love our new home! In every encounter with Wren and Lisa they were so helpful and caring - it made us feel like we were the number one clients. |
The Faulks, Lewisville, TX |
|
|
We could not have been more impressed, satisfied, or pleased with the level of care and service that Wren [O'Neal, ALH construction manager] gave my wife and me throughout the entire building process. Wren's level of professionalism and attention to detail immediately subsided any fears we had. From start to finish, Wren made himself available to us on our schedule, and never once made us feel like we were anything but his top priority. |
The Crittendens, Lewisville, TX |
|
|
 American Legend Homes has consistently achieved outstanding customer satisfaction from the time of the company’s inception and the company’s commitment to continuous improvement has never wavered. Building upon an already strong base, customer satisfaction continued to improve steadily through 2007, 2008 and 2009.
Buyer reaction to product- your homes, communities, designs etc. – is particularly strong. During the most recent survey period, 100% of your homeowners indicated that “Satisfaction with the Home” met or exceeded their expectation and the feedback is accompanied by continuous accolades- “love home”, “great community”, “superior design”, “great value for the $.” Your buyers were genuinely thrilled with the condition of the home as delivered and the product quality ratings are in the to 10% of our clients nationwide with literally none disappointed.
American Legend Homes has clearly done an outstanding job of meeting the housing and lifestyle needs of its customers and much of your success is a direct result of your focus on customer satisfaction. As a result over the past 2 years, an amazing 98% to 100% of customer indicated that they were satisfied with the company’s communication, teamwork, follow through and concern for them throughout the homebuilding experience. |
Keith O’Brien
Woodland, O’Brien and Associates, Inc. |
|
|
|
|
The quality and little details were big improvements over the other homes we looked at. We weren’t just looking at ‘right now,’ but also how the home will sell in the future. When you think about resale value and compare standard features and upgrades, American Legend was the best! |
The Goodes, McKinney, TX |
|
|
|
|
|
We toured three separate builder’s model homes and quickly fell in love with the quality and beauty of American Legend Homes. Each room design was exactly what we were looking for. Their homes have lots of character with builtins, beautiful flooring and an abundance of windows. With three young children, a good neighborhood was also important to us. American Legend Homes’ representatives made the entire experience stress-free with their knowledge and accessibility. With American Legend, we still continue to receive the same prompt and helpful customer care we received from the very beginning. |
The Baums, Keller, TX |
|
|
|
|
|
Every promise made by American Legend Homes has been kept. We were promised a quality home, excellent service, and peace of mind. We love our home, our neighbors, and most of all, the sleep we get knowing we are right where we are supposed to be. Thank you American Legend! |
The Thomas Family, Keller, TX |
|
|
|
|
|
| |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
